Job Description

The University of Maryland Medical System (UMMS) serves more than one million patients and families every year. More than 29,000 employees and 4,600 providers work at UMMS. Each and every one of these individuals – from the patients we care for, the family members we reassure to our colleagues that we champion – represent the amazingly vibrant communities we serve. And we continue to seek out qualified candidates who reflect the values, backgrounds and stories of our neighbors and patients. We want to hear your voice, learn from your experiences, and be shaped by your insight as part of our workforce. After all, when we come together from different walks of life, we become stronger, better, and more empathetic.

Job Description

Prepares students, program participants, and current University of Maryland Medical System team members for entry into and advancement within clinical careers through systemwide career coaching, barrier resolution, and wraparound support. This position plays a critical role in strengthening the clinical workforce across UMMS by guiding individuals through academic, vocational, and licensure pathways, while supporting long-term career development and retention. Partners closely with UMMS leadership, academic institutions, and community organizations to ensure a reliable, diverse, and well-prepared pipeline of talent to meet current and future workforce needs.

Qualifications

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

Career Coaching & Support

• Conducts program intake, orientation, and individualized career assessments for clinical pathway participants.
• Provides one-on-one career coaching, helping participants set and achieve educational, vocational, and professional goals.
• Connects participants with wraparound supports and addresses barriers to success.
• Offers job readiness, essential skills, and resilience training to strengthen career progression and retention outcomes.

Workforce Development

• Facilitates smooth academic-to-practice transitions by collaborating with UMMS academic-practice initiatives and clinical leaders.
• Supports internal advancement opportunities for current UMMS employees pursuing clinical careers.
• Engages in post-placement coaching and case management to promote long-term employment stability and career growth.

Partnership & Engagement

• Builds and maintains relationships with clinical schools, allied health programs, community colleges, workforce agencies, and community organizations to attract and support emerging clinical talent.
• Aligns systemwide pathway efforts with UMMS workforce priorities.
• Facilitates information sessions, hiring events, and referral sourcing activities to expand the clinical pipeline.

Data & Continuous Improvement

• Tracks participant progress, job placement, and retention outcomes to evaluate program effectiveness.
• Provides regular reports and insights to leadership to inform continuous improvement in workforce development strategies.
• Adjusts coaching and engagement approaches to strengthen conversion, retention, and career advancement outcomes.

• Perform all other duties as assigned.

Education & Experience - Required

• Bachelor’s degree in Human Services, Social Work, Education, Nursing, Business, or a related field.
• Minimum of three (3) years of experience in workforce development, career coaching, academic advising, healthcare education, or related roles.

Education & Experience - Preferred

• Experience with healthcare workforce programs, nursing or allied health education pathways, or academic-practice partnerships.
• Familiarity with adult learning strategies, case management, and wraparound workforce supports.

Knowledge, Skills, & Abilities

• Strong career counseling and coaching skills
• Knowledge of clinical workforce trends, educational pathways, and licensure requirements
• Excellent communication, facilitation, and interpersonal skills with diverse populations
• Ability to work collaboratively across a large, complex health system with multiple stakeholders
• Strong organizational and time-management skills; able to manage multiple priorities
• Proficiency with Microsoft Office Suite
• Ability to collect and analyze program data to support decision-making
• Results-driven, participant-focused, and adaptable

Additional Information

This role is funded for an initial two-year period through a grant. Renewal is possible if future funding is secured; however, continuation beyond the grant period cannot be guaranteed.

All your information will be kept confidential according to EEO guidelines.

Compensation:

• Pay Range: $63,000 - $88,000
• Other Compensation (if applicable):

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