Job Description

Who we are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Overview:

We are looking for a motivated and self-directed office coordinator to join our team! The Office Coordinator ensures smooth daily operations by providing administrative and operational support. This role serves as the central point of contact for employees, clients, and vendors while maintaining a professional, organized, and welcoming office environment. Responsibilities outlined below may be supplemented with additional duties as business needs evolve.

Essential Functions: Include but are not limited to:

Front Desk & Customer Service:

• Welcome visitors and direct them to appropriate personnel or meeting spaces
• Manage incoming phone calls, voicemail, and email; maintain up-to-date contact lists
• Deliver exceptional customer service to all clients, visitors, and team members

Mail & Shipping:

• Receive, sort, date, log, and distribute incoming mail; promptly notify recipients of time-sensitive items
• Prepare and dispatch outgoing mail and packages, including inter-office and courier deliveries

Office & Facilities Management:

• Maintain a clean, organized, and welcoming office environment.
• Oversee office supply inventory and cultivate vendor relationships
• Maintain maintenance logs and coordinate service requests as needed
• Report maintenance issues and liaise with facilities management and janitorial services
• Maintain positive relationships with building tenants, keeping them informed about office updates as needed, and respond quickly to their needs.

Administrative Support:

• Support scheduling, planning, and logistical coordination for meetings and events as requested
• Maintain organized recordkeeping and office documentation
• Code and categorize credit card transactions as required
• Manage corporate computer and technology inventory; set up workstations and assist with new hire equipment onboarding
• Provide general administrative support as requested

Accounting Support:

• Print vendor invoices and prepare mailings with provided instructions
• Scan incoming deposits and collaborate with property accountants to apply them to appropriate ledgers
• Utilize accounting system to look up resident information and print checks as requested

Operations Support:

• Manage uniform inventory and create name badges for new employees
• Administer T-Mobile account and coordinate phone orders for property locations
• Support event coordination: maintain supply inventory and serve as primary contact for event orders and cross-departmental planning.

Qualifications:

• High school diploma or equivalent required; associate or bachelor's degree preferred
• Exceptional organizational and time management skills
• Outstanding communication and customer service abilities
• Proficiency in Microsoft Office Suite or similar productivity software
• Previous office administration experience required
• Basic understanding of financial transactions and attention to detail for accounting support tasks.

Physical Requirements:

• Ability to sit or stand for extended periods while performing office tasks.
• Occasionally lift and/or move up to 25 pounds (e.g., office supplies, packages).
• Frequent use of hands and fingers for typing, filing, and office equipment operation.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Visual acuity to read documents, computer screens, and printed materials.
• Hearing ability to respond to phone calls and in-person communication.

Benefits:

• Medical, Dental, and Vision insurance (eligible after 60 days)
• MetLife Supplemental Insurance options
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long-Term and Short-Term Disability options
• 15 PTO days, 8 paid holidays, and 1 floating holiday
• ORCA card
• Wellness program and e-learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

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